We accept full returns/exchanges on all items (except Monaco collection, those are final sale) within 14 days of the purchase date.. The item must be unworn and in the original packaging without damage. Please email us at email@example.com and we will send you a return label to ship the item back. For international orders, the customer is responsible for all return charges. For domestic orders, the customer is responsible for shipping charges if they did not meet minimum purchase amount requirements.